After 20 years in Mount Waverley, 7-Eleven and Starbucks relocated to Richmond, uniting staff previously housed across two buildings into a connected five-floor headquarters. The design strategy centred on connection and "making the ordinary extraordinary" through dramatic six-metre diameter voids spanning floors, creating visual and aural community connection. We developed innovation-focused environments, including prototype stores, test kitchens, and adaptable collaboration areas that support retail technology evolution whilst fostering the energy essential for breakthrough thinking in rapidly changing retail landscapes.